POLICIES

At Strand Society Co., we take pride in offering premium quality hair extensions and wigs. Please review our policies carefully before placing your order.

ALL SALES ARE FINAL  

Due to the nature of our products, all sales are final. We do not offer refunds, returns, or exchanges once an order has been placed.

ORDER PROCESSING  

All orders are processed within 3–5 business days. Processing times do not include weekends or holidays.

SHIPPING  

Once your order has been processed, you will receive a confirmation email with tracking information. Shipping times may vary depending on your location. Strand Society Co. is not responsible for delays caused by the shipping carrier.

ADDRESS ACCURACY  

Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.

LOST OR STOLEN PACKAGES  

Strand Society Co. is not responsible for lost or stolen packages once they have been marked as delivered. Please contact the shipping carrier directly for assistance.

PRODUCT QUALITY  

All products are thoroughly inspected before shipment to ensure quality standards are met. If you receive an incorrect item, please contact us within 48 hours of delivery.

CUSTOMER SERVICE  

For any questions or concerns, please contact us shunirreyonpippins@icloud.com or at 251-422-4298 . Please allow 24 hours for a response.